Privacy Policy

1. What Information We Collect
We collect and store the following types of information:

• First and last name
• Email address
•  Phone number
•  Image inspiration or design references (submitted via forms or email)
•  Billing and payment details (processed securely via Moneris)

2. How We Use Your Information
We collect your personal information to:

• Respond to your custom jewelry inquiries or design requests
•  Book in-store consultations
•  Process and fulfill payments using Moneris
• Communicate order updates or confirmations
•  Improve our customer experience and service quality
• Send marketing updates or promotions (only if you've opted in)

3. Payment Information
All payment processing is handled securely through Moneris. We do not store your full
payment details on our servers.

4. How We Store and Protect Your Information
Your information is stored securely and only accessible to authorized staff. We implement
appropriate technical and organizational measures to protect against unauthorized access,
loss, or misuse.

5. Third Parties
We do not sell, rent, or trade your personal information. We only share data with trusted
third parties necessary to operate our business (e.g., Moneris for payment processing).

6. Your Rights
You have the right to:

• Access the personal information we hold about you
•  Request correction or deletion of your data
• Withdraw consent from marketing communications

To make a request, contact us at:
 info@luxurydiamondlabs.com
 (416) 646‑5705

7. Cookies & Analytics
We may use cookies or website analytics tools to understand how visitors use our site and
improve the experience. These do not collect personally identifiable information unless
submitted through a form.

8. Contact
For any privacy-related questions or concerns, contact:
Luxury Diamond Labs
131 Avenue Road, Toronto, ON
 info@luxurydiamondlabs.com
 (416) 646‑5705

9. Policy Updates
This policy may be updated occasionally. The latest version will always be available on this
page.